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Love Your Customers |
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Video Transcript
Love Your Customers
Hi, I'm Martial Arts Master Bill FitzPatrick
Love your patients.
Love your clients.
Love your customers.
Love your tenants.
Love your students.
Come on, think about it
WHO is giving YOU money?
Who is giving you money to pay your bills,
Who is giving you money spoil those you love,
Who is giving you money for investment and retirement?
Who?
It isn't some random person on the street.
No one is walking up to you with a bag full of money
Where does the money come from?
It is your patients, clients, patrons, customers, tenants, students
Love these people for giving YOU -
THEIR money
or what WAS their money which is NOW YOUR money.
SMILE.
Tell THOSE wonderful people handing YOU their hard earned money
Tell them that you appreciate their business.
And, BELIEVE and MEAN what you say!
Then, AFTER you have delivered a quality business experience
YOU can
Ask them for more business.
Ask them for a testimonial.
Ask them for a referral.
Are you the only bakery or plumber or jeweler or dentist in town?
Probably, not.
Consumers have choices.
Let them WANT to choose you.
Identify your regulars - your customer base
Give those who regularly give to YOU something EXTRA or special for their loyalty.
All businesses are built ONE satisfied customer at a time.
Love your customers.
And succeed.
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Love Your Customers |
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